Purchasing Information
Australia
Ordering
Orders may be placed during normal business hours Monday – Friday by contacting customer service.
- Phone: 1800 680424 toll free / 02 9473 6800 direct
- Fax: 1800 810 520
- Email: medical_au@wlgore.com
- eCommerce (EDI)
- Supported transaction types
- 850 purchase order
- 855 acknowledgement
- 810 invoice
- Supported transaction types
*Federal law (USA) restricts Gore devices to sale by or on the order of a physician.*
Pricing
- Pricing is not listed on our website and is company confidential
- Contact customer service to obtain a product price or product listing with price
Shipping Information
- All orders received by 3 pm (aest) and are in inventory are shipped next working day at no additional expense
- Expedited shipping is available upon request, and will incur additional charges
- All products are shipped FOB destination
- All products are provided sterile unless otherwise noted
Payment Terms
- Standard terms are net 30 days
- All Invoices reflect the price in effect at the time of order fulfillment
Returns
- All product returns require a return authorization which can be obtained by contacting customer service
- We will accept the return of product that has been shipped within the last twelve months
- Product must be in its original packaging and unopened and in saleable condition
China
Ordering
Orders may be placed during normal business hours Monday – Friday by contacting customer service.
- Phone: (86) 21 5172 8216 / (86) 21 5172 8229
- Email: mpdcscn@wlgore.com
Pricing
- Pricing is not listed on our website and is company confidential
- Contact customer service to obtain a product price or product listing with price
Shipping Information
- All orders received by 3 pm and are in inventory are shipped the same working day at no additional expense
- Expedited shipping is available upon request, and may incur additional charges
- All Products are provided sterile unless otherwise noted
Payment Terms
- No payment terms
- All Invoices reflect the price in effect at the time of order fulfillment
Returns
- We will not accept the return of sold products unless special agreement is signed before order
- Product must be in its original packaging and unopened and in saleable condition
Taiwan
Ordering
Orders may be placed during normal business hours Monday – Friday by contacting customer service
- Phone: (886) 2 21737781 / (886) 2 21737799
- Email: taiwan_mpd@wlgore.com
Pricing
- Pricing is not listed on our website and is company confidential
- Contact customer service to obtain a product price or product listing with price
Shipping Information
- All orders received by 4 pm and are in inventory are shipped the same working day at no additional expense
- Expedited shipping is available upon request, and may incur additional charges
- All products are provided sterile unless otherwise noted
Payment Terms
- No payment terms
- All Invoices reflect the price in effect at the time of order fulfillment
Returns
- We will not accept the return of sold products unless special agreement is signed before order
- Product must be in its original packaging and unopened and in saleable condition
South Korea
Ordering
Orders may be placed during normal business hours Monday – Friday by contacting customer service.
- Phone: 82-2-3149-7618, 82-2-3149-7655 Direct
- Fax: 82-2-393-1285
- Email: amoon@wlgore.com , jichoi@wlgore.com
Pricing
- Pricing is not listed on our website and is company confidential
- Contact customer service to obtain a product price or product listing with price
Shipping Information
- All orders received by 2 pm and are in inventory are shipped the same working day at no additional expense
- Expedited shipping is available upon request, and may incur additional charges
- All Products are provided sterile unless otherwise noted
Payment Terms
- Standard terms are net 60-90 days
- All Invoices reflect the price in effect at the time of order fulfillment
Returns
- We will not accept the return of sold products unless special agreement is signed before order
- Product must be in its original packaging and unopened and in saleable condition
Worldwide Distribution
Gore's worldwide organizational structure, coupled with an integrated product distribution network, ensures that Gore Medical Products are available wherever needed. Highly trained Gore representatives are located in a majority of countries around the world. Gore also utilizes independent distributors in many international markets. These distributors have met Gore's qualifications to distribute Gore Medical Products. For product availability, pricing, and ordering in your country, contact your local Gore Medical Products office or one of the authorized distributors.